Legal
Privacy Policy
Last updated: April 2026
1. Who We Are
Window Pro Clean is a sole trader business operated by Ricardo Lopes, registered at 3 Huntingbrooke, Great Holm, Milton Keynes MK8 9DF. Email: wproclean@gmail.com. Phone: 07481 117003.
2. Information We Collect
When you contact us through our website, by phone, or by email, we may collect:
- Your name
- Phone number
- Email address
- Postcode or property address
- Details of the service you are enquiring about
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiry and provide a quote
- Schedule and deliver the services you have requested
- Contact you about your booking or service
- Send reminders for scheduled cleaning appointments (if you are a regular customer)
We do not use your information for marketing purposes unless you have explicitly opted in. We do not sell, share, or rent your personal information to third parties.
4. Legal Basis for Processing
We process your personal data based on legitimate interest (responding to your enquiry and providing our services) and, where applicable, your consent. You can withdraw consent at any time by contacting us.
5. Data Retention
We retain your contact information for as long as you remain an active customer, plus 12 months after your last service. After this period, your data is securely deleted unless we are required by law to retain it for longer.
6. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
To exercise any of these rights, contact us at wproclean@gmail.com or call 07481 117003.
7. Cookies
This website uses essential cookies required for the site to function correctly. We do not use tracking cookies or third-party advertising cookies.
8. Third-Party Services
This website embeds Google Maps to show our location. Google may collect data in accordance with their own privacy policy. We also use Google Fonts for typography, which involves loading font files from Google's servers.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact
If you have any questions about this privacy policy, contact us at wproclean@gmail.com or call 07481 117003.